Limited Warranty FAQs

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WylerComplete is here for the long run. That is why we include a limited warranty on all eligible vehicles. 

What makes vehicles eligible/or not eligible to receive a limited powertrain warranty?

Eligible used vehicles 10 years of age or newer with less than 100,000 miles are eligible for the Wyler Assurance Program, after eligible vehicles pass our multi-point inspection and reconditioning process. Provided the vehicle passes the multi-point inspection, eligible vehicles may qualify for a 6 month/6,000 mile limited powertrain warranty.  The 6 months/6,000-mile limited powertrain warranty is NOT available on AS-IS vehicles, or any un-inspected vehicles and detailed component coverage is listed below. Note that this program may also apply to vehicles where the remaining factory coverage is less than 6 months or 6,000 miles. Contact Dealer for additional details.

Certain Makes, Models, Powertrains, Equipment Packages and Commercial Use by the prospective owner may PRECLUDE the issuance of a used vehicle warranty by Jeff Wyler and as such, these vehicles are sold AS-IS with NO DEALER WARRANTY. A Manufacturer's Warranty May or May Not be in effect and may have expired on some components of the vehicle. Please consult the Federal Trade Commission (FTC) USED VEHICLE WARRANTY label for the specific vehicle prior to purchase for warranty coverage details.

The Wyler Assurance 6 month/6,000 Mile limited powertrain warranty ends 6 months from the date of the Retail Purchase Agreement (BUYERS ORDER) or when the vehicle's odometer registers 6,000 additional miles to the mileage listed on the BUYERS ORDER, whichever comes first.

Your Deductible - The warranty holder on your contract pays the first $100 of each covered repair. 

You have coverage until the earlier of which occurs a) 6 months from the date you purchase the vehicle; or b) when your vehicle has been driven 6,000 miles. We start counting miles from the time that you take possession of the vehicle from us.  

WHAT THIS LIMITED WARRANTY COVERS (ONLY PARTS LISTED BELOW ARE COVERED)

a. GASOLINE/DIESEL ENGINE: All internally lubricated parts, including: pistons, piston rings and pins, crankshaft, and main bearings, connecting rods and rod bearings, camshaft and bearings, oil pump, timing chain, gears and/or belt, rocker arms, valves, valve springs, seats and guides, valve push rods and lifters. Engine Block (covered by the failure of an internally lubricated part), turbocharger. Seals and Gaskets, within this component group, in conjunction with a covered repair.

b. TRANSMISSION: Transmission case and transfer case (covered by the failure of an internally lubricated part). All internal lubricated parts including: bands, clutch pack, gears, pumps, shafts, shift forks, shift rails, synchronizers, solenoids. Torque converter, bell housing, vacuum modulator, transmission mounts and transmission pan. Seals and Gaskets, within this component group, in conjunction with a covered repair.

c. DRIVE AXLE: Axle/final drive housing (covered by the failure of an internally lubricated part) all internal lubricated parts, axle shafts, differential cover, universal joints and yokes, constant velocity and double offset joints, drive shaft center bearings, supports, propeller shafts. Seals and Gaskets, within this component group, in conjunction with a covered repair.

Exclusions From this Limited Warranty

Any Mechanical Breakdown resulting from: overheating, insufficient or improper coolants or lubricants; scheduled maintenance, wear

and tear; pre-existing conditions; pulling a trailer that exceeds manufacturer's limitations; any alteration or modification, of the Covered Vehicle, since the Warranty Effective Date; fluid contamination (i.e.. Fuel, water or foreign material); damage of a non-covered part by a covered part; competitive driving/racing, commercial use, livery or delivery; use outside the continental United States or Canada; physical damage/ water or air leaks; rust/corrosion; Hybrid fuel parts or components; accident, collision or civil commotion. Tampering or disconnection of the odometer will void this warranty completely. Any breakdown, or repair covered under the original manufacturer's warranty, or service agreement, will take precedence over coverage under this limited warranty.

A Breakdown of a covered part is defined as the failure of a covered part to perform the function for which it was designed due to defects in faulty workmanship in its manufacturing. Mechanical Breakdown does not include the reduction in operating performance due to wear and tear, or damage to otherwise covered components due to the failure of non-covered components.

The Issuing Dealer will either provide such repair or replacement, at his option (plus labor) himself, or reimburse an authorized repair facility to do so. Replacement will be made with a part that is of a LIKE, KIND, AND QUALITY (i.e., new, remanufactured or used parts) compatible with the original design specifications and wear tolerances of the Covered Vehicle.  


Our Limited Warranty is included with every eligible vehicle purchased at no cost. 

Simply follow the manufacturer's published maintenance requirements and maintain proper fluid levels and you're covered.

We can handle all your repairs. However, if you’re unable to make it back to our dealership, you are free to have your vehicle repaired at any approved, licensed repair facility in the U.S. or Canada. When your vehicle suffers a breakdown, you should immediately call a warranty administrator 800-222-2721 prior to obtaining service if you think the repairs may be covered under this warranty.

The Limited Warranty is administered by Protective.

Definitely! Even when you purchase 100% Online, you will have access to our finest Business Managers that can personalize your product selections. Don’t see a product you want? Call/ text or email us and we will connect you with your Business Manager! Our First Class Products are easily integrated into your monthly payment for ease and peace of mind when repairs are needed!

We would be happy to do so, but the warranty decision must be made at time of purchase. Please note that the in-store warranties and guarantees vary on a by vehicle basis and are not available on vehicles marked as “Online Exclusive.” Please give us a call toll free at 1-513-576-8911 or chat with us so we can review your options!

We're here to help

We want you to feel confident and supported throughout your vehicle-buying journey. Contact us if you have a question or concern. We'll do our very best to provide answers and set your mind at ease.


1-513-576-8911